Systems Technician - 8:30 am to 5:00 pm, Monday to Friday - $140 / hour
Systems Engineer - 8:30 am to 5:00 pm, Monday to Friday - $170 / hour
5:00 pm to 7:00 pm, Monday to Friday - 1.5 x normal rate
7:00 pm to 8:00 am, Monday to Friday - 2.0 x normal rate
Any time Saturday and Sunday - 2.0 x normal rate

Web Development - 8:30 am to 5:00 pm, Monday to Friday - $140 / hour

After hours support

Unless you have a support agreement in place with Quadtech that indicates other, Quadtech maintains an after-hours support facility on a ‘best effort’ basis.

All ‘out of hours’ support requests will incur a minimum 2 hour charge, billed thereafter in 15 minute increments. Standard After Hours Rates are applied. Activating this emergency after hours service will also incur a $200 fee.

The process for accessing after-hours support is:

1. Call 1300 722 879

If you agree to proceed,  you will be provided with a 3 digit pin number to activate the emergency after hours support service, and be transferred to the on call engineer.

Alternatively, please leave a message and your call will be attended to on the next business working day.